Terms of Use

Agreement to these terms

These Terms of Use ("Terms") govern your use of primocreators.com and the services provided by Primo Creators ("we", "us"). By using the site or hiring us, you agree to these Terms. If you do not agree, please do not use the site.

Individual projects are also covered by a proposal or agreement. Where that document and these Terms differ, the project document applies.

Our services

We design and build websites, set up booking and search optimisation, and provide related digital services for businesses, including med spas. The scope, timeline, and price for any project are set out in a written proposal before work starts.

Proposals, quotes, and payment

• Quotes are valid for 30 days unless stated otherwise.
• Projects start after the proposal is accepted and the deposit is paid. Deposits are non-refundable once work has begun.
• Remaining payments are due as set out in the proposal. Launch takes place once the final invoice is paid.
• Late payments may pause work and, after 14 days, incur a late fee stated in the proposal.

Your responsibilities

To keep the project on schedule you agree to:

• Provide content, images, logins, and feedback within the timeframes in the proposal.
• Ensure you have the right to use any text, photos, videos, logos, or other material you give us.
• Review deliverables and give clear, consolidated feedback at each stage.
• Comply with laws that apply to your business, including advertising and health-claims rules for treatments you promote.

Revisions and approvals

Each project includes the number of revision rounds stated in the proposal. Feedback beyond those rounds, or changes to scope after approval, are quoted separately. Approval of a stage, or ten business days of silence after a deliverable, counts as acceptance of that stage.

Intellectual property

When the final invoice is paid, you own the finished website design and content created for you. We keep ownership of our pre-existing tools, code libraries, templates, and know-how, and grant you a licence to use them as part of your site.

You keep ownership of the material you provide. We may display the finished project in our portfolio and marketing unless you ask us in writing not to.

Third-party services

Websites rely on services we do not control, such as hosting, domain registrars, booking platforms, plugins, fonts, analytics, and payment providers. Their terms and fees apply to you directly. We are not responsible for outages, price changes, or policy changes made by those providers.

Website content and accuracy

Content on primocreators.com is provided for general information. Results described on the site, including client outcomes and search visibility, vary by business and are not guaranteed. We may change the site and these Terms at any time.

Limitation of liability

To the fullest extent permitted by law, our total liability for any claim relating to a project or the site is limited to the fees you paid us for that project in the six months before the claim. We are not liable for lost profits, lost data, or indirect or consequential loss. Nothing in these Terms limits liability that cannot be limited by law.

Termination

Either party may end a project with written notice. You pay for work completed up to the notice date, and we hand over the work paid for. We may suspend or end services if payments are overdue or if the site is used for unlawful content.

Governing law

These Terms are governed by the laws of Pakistan. Any dispute will first be discussed in good faith; if unresolved, it will be handled by the courts of Karachi. For clients outside Pakistan, mandatory consumer laws of your country still apply where relevant.

Contact us

Questions about these Terms: [email protected]. Primo Creators, Econ-Plaza, 7th Floor, Office G-6, Main Shahra-e-Faisal, Karachi.