Privacy Policy
This page explains what information Primo Creators collects, why, and how you can control it. It is written in plain language so you can read it in a few minutes.
Who we are
Primo Creators ("we", "us") is a website design and development agency. Our website is primocreators.com. This policy explains what personal information we collect when you use our site or contact us, how we use it, and the choices you have.
Contact: [email protected]
Information we collect
We collect information in three ways:
- Information you give us, such as your name, email address, phone number, business name, and anything you write when you book a strategy call, fill in a form, or email us.
- Information collected automatically, such as your IP address, browser type, device, pages visited, and referring site, through server logs and analytics cookies.
- Information from third parties, such as scheduling tools or payment providers you use to work with us, limited to what those services share with us.
How we use your information
We use your information to:
- Reply to your enquiries and schedule calls.
- Prepare proposals and deliver the services you hire us for.
- Send updates about your project and, if you opt in, occasional news about our services.
- Understand how the site is used so we can improve it.
- Meet legal and accounting obligations.
We do not sell your personal information.
How long we keep information
We keep enquiry details for as long as needed to respond and, if you become a client, for the length of our relationship plus the period required by tax and accounting rules. Analytics data is kept in aggregated form. You can ask us to delete your information at any time (see Your rights).
Your rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Correct information that is inaccurate.
- Ask us to delete your information.
- Object to or restrict certain uses of your information.
- Withdraw consent where we rely on it, for example for marketing emails.
To use any of these rights, email [email protected]. We will respond within 30 days.
Security
We use reasonable technical and organisational measures to protect your information, including HTTPS across the site and access controls on the tools we use. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Third-party links
Our site may link to other websites, including our clients’ sites. We are not responsible for their privacy practices. Read their policies before sharing information with them.
Children
Our services are for businesses and adults. We do not knowingly collect information from anyone under 18. If you believe a child has given us personal information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed. Significant changes will be noted on this page.
Contact us
Questions about this policy or your information: [email protected]. Primo Creators, Econ-Plaza, 7th Floor, Office G-6, Main Shahra-e-Faisal, Karachi.